Case Studies

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Featured Case Study

City FM & Walmart

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One of Caliber's largest and most successful working relationships has been with Walmart. Obviously, Walmart is an incredibly recognizable and famous brand, but the growth of the strategic partnership between Caliber and Walmart is an excellent example of how our unique service offering and exceptional work quality lead to deep integrations between Caliber and our clients. More often than not, Caliber is the only managed services provider willing and able to address emergency conditions and solve critical issues, leading to a long-term, successful collaboration.

Once Caliber begins a service partnership with a client, and demonstrates the high level of quality and customer attention that is typical of our partnerships, the relationship always grows to include the full breadth and width of our services, across an entire facility portfolio. Walmart is no different.
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Featured Case Study

JLL & NYPC

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Caliber was approached by one of our oldest and most successful partners, JLL, and presented with a unique problem, both in scale and complexity. One of New York's largest publicly listed utilities focused on transmission and distribution of electricity and gas, had a significant issue manifest in January 2021 that required emergency coverage in the New York market for very complex, critical service locations.

Caliber accepted an enormous challenge in taking on the job, in one of the most difficult markets, while championing communication amongst stakeholders, removing risk from the utility network, partnering with JLL, and then winning the entire USNY and DSNY market for landscape and snow – ultimately helping JLL win the full management contract.
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Featured Case Study

Spring Mill

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Spring Mill of Conshohocken has a rich and storied history of innovation and industry in our area. It started in 1887 as the first factory for the Lee Tire and Rubber Company, which was a pillar of American manufacturing until the 1980s. The main building of Lee's Tire and Rubber Co. was added to the National Register of Historic Places in 1984. The property has been taken over by new owners, who have a ton of pride in the history and legacy of the campus. Caliber was approached by the property manager, Heather Reed, to enhance the look of the new Visitor Center.

Heather and her team have been dedicated to enhancing the overall look of the Spring Mill campus while maintaining and highlighting the property's rich history. From interior to exterior she and the ownership group have a tremendous ability to make drastic changes appear classic and timeless as if they were always part of the development plan. The newly renovated areas display a unique combination of the history of the factory, utilizing murals and tire-themed art to give historical context while providing a modern touch.
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Featured Case Study

610 PMEC

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One of our largest clients reported mud and sediment in the parking lot and main entrance of their building. Upon arrival, it was determined that there was a water main break in the upper parking lot of building 610. Our investigation and assessment determined it was a broken domestic line. Our initial proposal of services included the de-watering of two metering pits and a full shut down of the domestic line. An emergency One-Call was immediately placed, and a comprehensive leak and utility location survey was completed. Heavy-duty excavation equipment was rapidly mobilized and areas were opened to expose the extent of the broken main.

After going the extra mile to assess, understand, and diagnose the problem, we were able to fix a serious issue that would have continued to create damage and require costly repairs if left unchecked. By mobilizing extremely quickly, being able to source equipment and materials, and having the expertise and staff to diagnose and mitigate the situation.
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Featured Case Study

7100 Holladay Tyler Road

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Caliber was approached by the property manager and owner to perform a comprehensive site assessment after a previous tenant discovered a leak in this large industrial property. Caliber created a complete record of events to uncover the cause of the leak and provide a permanent solution, restoring high-level performance to the site.

After previous assessments and investigations failed to uncover the root cause of the leak, Caliber recreated the full timeline of the structure from historical photographs and reviewing tenant data. After extensive dye testing, video line testing, and water sampling that uncovered a unique type of bacteria in the water, it was determined that a leak from a bad pipe fitting embedded 15 feet deep into a wall was the root cause. By taking the extra steps, testing comprehensively, and utilizing our extensive experience, Caliber was able to provide a solution to a problem previously thought unsolvable and restore the property to full productivity.
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